Refund policy

Dutch’s Custom Prints Return & Refund Policy
Because many of our shirts, hoodies, and custom apparel items are made to order, all custom and personalized items are considered final sale.
We want you to be happy with your order. If your item arrives damaged, defective, or we made an error with your order, please contact us within 7 days of delivery so we can make it right.
For damaged, defective, or incorrect items, please provide:
● Your order number
● A brief description of the issue
● Clear photos showing the problem
If approved, we may offer a replacement, exchange, store credit, or refund depending on the situation.
Custom and personalized orders: Because these items are created specifically for you, they cannot be returned or exchanged for buyer’s remorse, change of mind, or incorrect size selection.
Sizing: Please review sizing carefully before ordering. We are not responsible for incorrect sizes selected by the customer unless the item received differs from the size ordered.
Cancellations: Orders may only be canceled before production has started. Once printing or production begins, the order cannot be canceled.
Return condition: Any item approved for return must be unworn, unwashed, and in its original condition.
Shipping charges: Original shipping charges are non-refundable unless the return is due to an error by Dutch’s Custom Prints.
To request help with an order, please use our Contact page and include your order number and details about the issue.